Mail Response Centre

The demand for communicating through multiple channels is on the rise, and necessitates the deployment of new technologies and changes in work processes to do so consistently and efficiently.

Succeeding with a direct marketing program by mail, e-mail or SMS demands a creative strategy and execution. There is just one objective: be courageous and stand out from the competition.
Marketing groups must now fill the pipeline with predisposed prospects, optimize customer value, and be accountable for demand generation and market differentiation through integrated, multi-channel campaign management. This requires competencies and knowledge in business analytics, database management, strategic planning, digital marketing, field sales, channel operations, and financial modelling.

Smartcomm is a true "Multi-channel" organisation offering the following services:

Electronic

• e-mail, SMS, fax

Fulfillment

• Product & document fulfillment for web and mail marketing
• Pick & Pack, warehousing & distribution
• Return/response mail processing Campaign & Contact Management
• Return mail
• Response mail
• Graphic design studio

Mailhouse

• Mail lodgment
• Print Post
• Line Haul
• Ink-jetting
• Mail inserting
• Full handline service
• Folding
• Plastic wrapping
• Guillotining (trimming)
• Return mail processing
 


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