Mail Response Centre
The demand for communicating through multiple channels is on the
rise, and necessitates the deployment of new technologies and
changes in work processes to do so consistently and efficiently.
Succeeding with a direct marketing program by mail, e-mail or SMS
demands a creative strategy and execution. There is just one
objective: be courageous and stand out from the competition.
Marketing groups must now fill the pipeline with predisposed
prospects, optimize customer value, and be accountable for demand
generation and market differentiation through integrated,
multi-channel campaign management. This requires competencies and
knowledge in business analytics, database management, strategic
planning, digital marketing, field sales, channel operations, and
financial modelling.
Smartcomm is a true "Multi-channel" organisation offering the
following services:
Electronic
• e-mail, SMS, fax
Fulfillment
• Product & document fulfillment for web and mail marketing
• Pick & Pack, warehousing & distribution
• Return/response mail processing
Campaign & Contact Management
• Return mail
• Response mail
• Graphic design studio
Mailhouse
• Mail lodgment
• Print Post
• Line Haul
• Ink-jetting
• Mail inserting
• Full handline service
• Folding
• Plastic wrapping
• Guillotining (trimming)
• Return mail processing
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